A Company Built on Triple-Bottom-Line Principles from the Beginning
Founded in 2003, BetterWorld Telecom is the only nationwide voice and data provider that focuses on serving business, enterprises and organizations that have social and sustainable missions. Our customers save on average 28% off the major providers and we backup our quality and service with a 100% guarantee, while donating 3% of top-line revenues to causes that benefit children, education, the environment and fair trade.
In an industry marked by consolidation, poor customer service and a few very large companies serving most businesses and non profits, BetterWorld is a breath of fresh air — offering full-bundled or a la carte solutions from local calling, to long distance, high-speed Internet, conference calling, and even VoIP solutions: all on one bill backed by our One Call Does it All service — a TRUE communications partner.
BetterWorld is the only nationwide carrier solely focused on serving businesses and non-profit organizations that have social and sustainable missions.
Our core management team represents more than 175 years of telecom experience, all committed to making the world a better place than how we found it. We are passionate about helping causes that support social justice and the environment.
At BetterWorld, our mantra is that we help organizations Change the World. One Phone Call at a Time. Each of our customers participates in our "Doing Well While Doing Good" Program.
Our customers "Do Well" in that they get the same personalized service and network quality that the Fortune 500 companies enjoy, while saving on average 28% off the major providers in the industry today for two main reasons:
- We do not support wasteful and expensive advertising or promotional camapigns; we grow our customers via meaningful, one-to-one relationships
- Our state-of-art proprietary web operating system, which creates a streamlined paperless operating environment
We pass on those significant savings to our mission-driven clients while providing a type of service not seen in the industry today — completely personalized in an old-fashioned, honest way. Our customers and partners also "Do Good" in that BetterWorld Telecom is a Triple Bottom-Line company: donating 3% of customer revenues to non-profit organizations while sponsoring and promoting sustainable business practices.
In fact, BetterWorld is the only telecom carrier in the United States tested and certified as a For Benefit company by B CorporationTM, as donating at least 1% of revenues to environamental causes by One Percent For The Planet and as the only telecommunications carrier within North America to be carbon-neutral by Zerofootprint.
Our Story: 2001 — A Call to Action and the End of Business as Usual
Inspired by the tragic events of September 11th and the continuing problems and bad image of the telecommunications industry at that time, Jim Kenefick and Matt Bauer, set out in early 2002, determined to do something good.
Having witnessed firsthand the many ups, downs and frustrations of the evolving telecom industry for well over a decade — they pooled all they had learned and set out to chart a new course — to build a new kind of telecommunications company from the ground up. Integrating top talent, partners and technology all with an uncompromising social mission — the result was the formation of BetterWorld Telecom in early 2003.
A new voice in the $900 billion per year world of communications, BetterWorld Telecom, in just a few short years, has become the only nationwide voice and data provider that focuses on serving small businesses, enterprises and organizations that have social and sustainable missions such as Patagonia, Greenpeace, Mercy Corps and Seventh Generation. We've taken a different road from the rest of the industry as we grow our customers through referrals and meaningful partnerships with organizations that are invested in making the world a better place for future generations.
We have developed and proven, simple and unique business model that involves partnering with nationwide network and technology infrastructure partners — avoiding the large capital expenditures and overhead associated with building our own network, equipment and personnel to manage these resources — especially with an oversupply of communications networks due to technology advancement. This model enables BetterWorld Telecom to provide our clients with 20%-30% cost savings nationwide — enabling us to focus on providing them with integrated solutions, accurate billing, service delivery, management reporting, customer care and cost containment.