Tips for Getting the Most out of your Company’s Voicemail

May 24th, 2016

Telephone, Technical Support, Cisco, Support, Technical

When running a company or non-profit, it can be hard to prioritize your tasks. So it’s not surprising if your company’s voicemail may have been placed on the back burner. However, what may actually surprise you is that a great voicemail set-up can actually help your business thrive! Take a look at our tips for getting the most out of your company’s voicemail.

Let Your Voicemail Send the Right Message

When you get a missed call, your voicemail message says a lot about your company or non-profit. To make sure your voicemail gives the caller the right impression, pay special attention to how your presenter comes across. Make sure he or she is speaking clearly. There is nothing more frustrating than losing a caller because they couldn’t understand your message. Also, tell your presenter to smile. Believe it or not, but your customers will be able to hear the enthusiasm in his or her voice. Finally, make sure your message is personal. The presenter should introduce themselves so that it is personalized and inviting. By using these tactics, your customers are more likely to feel cared for by an actual team, instead of irritated about getting diverted to a machine.

Take Advantage of Voicemail Features

Technology is a beautiful thing and is constantly evolving. That’s why your company or non-profit doesn’t have to settle for a voicemail system that simply records messages. With BetterWorld Telecom services, we can provide you with a voicemail system that goes above and beyond standard features. Your missed calls from customers are important. With our solutions your missed messages will be sent directly to your email. On top of that, your faxes will also be sent directly to your email as PDF documents. With BetterWorld, we make it as easy as possible.

Voicemail isn’t always the first thing to come to mind when thinking of business objectives, but in reality it should be higher on the list! What your customers hear when they are unable to reach you is extremely valuable for sending the right message. Also, with the right features you will be able to return their calls even quicker. Do you know any other tips for getting the most out of your company’s voicemail?

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