Commitment

Leading the Telecommunications Industry and Organizations Nationwide Towards Social and Environmental Sustainability

Designed from the ground up in 2002 with a holistic focus on people, planet and profits, BetterWorld’s business model is unique in the world of telecommunications:

• People: We are a fully-transparent, open book, democratically-run organization that donates 3% of top-line revenues to causes for children, education, the environment and fair trade, and all employees volunteer at least 2.5 workdays per month to organizations in the communities we serve.
• Planet: Through our Environmental Impact Plan, BetterWorld is the first and only carbon-neutral telecom carrier in North America – our modern corporate design utilizes a minimal footprint that creates minimal emissions and waste. For the elements we haven’t been able to physically mitigate, they have been audited and offset by our partner, Climate Cooler – including ALL internal corporate activity as well as 100% of our customer & supplier network usage.
• Products : Through our innovative partnership with the Bainbridge Graduate Institute, in 2009, BetterWorld created the BetterWork™ Solution Framework. As the first carrier in the world to teach organizations how to lower their footprints through telecommunications services, BetterWork™ is a significant carbon mitigation strategy that both saves money and reduces environmental impacts across the board.

Our "Certified" Commitment

BetterWorld is the only telecom carrier in the United States tested and certified as a For Benefit company by B Corporation™, and is a member of One Percent For The Planet as donating at least 1% of our revenues to certified environmental causes. BetterWorld has been elected to the WorldBlu Most Democratic Workplaces ™ list all three years that it has been active and we are the only telecom telecommunications carrier in North America to be certified by as carbon neutral by Climate Cooler .

Our Products

While most of telecommunications happens in the wires, we are actively introducing and promoting new technologies such as hosted PBX, unified communications, VoIP, plus a suite of video and audio conferencing options that have less infrastructure and travel requirements, as well as being more energy efficient and productive.

Our Delivery

No More Paper!! Our clarion call, as part of our Environmental Impact Plan, is to significantly reduce or totally eliminate paper billing. We are well on our way to meeting this goal..

Our Office Practices

We invested millions into a paperless back-office system that is completely web based — you're looking at part of it now! What little need we have for paper, we use only 100% recycled paper, a great deal of which also incorporates tree-less Kanaf paper.

Our Global Effort

We are partnered with — and help support — many influential national and international organizations that are making a profound impact on a global basis such as the Earth Policy Institute and the Fair Trade Federation. In addition, we support local living economies and the integration of business and sustainability through our efforts with a number of BALLE chapters including Lowcountry Local First, the Greater Philadelphia Sustainable Business Network and other local networks such as the Sustainable Business Network of Washington (SBNOW)..

Things to note:

Billing

• More than 50% of our customers are on eBill and use our Autopay Options
• All paper billing on recycled paper, incentives offered for customers to eBill/Autopay

Workplace/General

• Any paper used, commuting and office activities to be offset as part of the BetterWorld Environmental Impact Plan
• Through our partnership with Trees For The Future, BetterWorld plants 1,000 trees per month to offset carbon emissions — more than 20,000 planted to date

Products

• Actively introducing our new unified communications and VoIP technologies that use less power and generate less of a equipment footprint on the customer premise

We are constantly reminded and inspired though, by our customers and partners of that larger purpose. They really help to keep us focused through their amazing work and missions with our future goals and priorities. We've even gone so far as to set up a “Wall of Fame” in our main office to highlight the homepages of many of our customers and partners. Their collective impact on social and environmental change is staggering; and we have collectively agreed that the opportunity to interact, serve and assist them in their missions is what we are most proud of in our work at BetterWorld.