A Host of Customer Services & Benefits That Make “Cents”
We offer a 100% Money-Back Guarantee Every Month of Service
One Bill
We don’t tie you down with long-term contracts or minimums!
Designed as a triple bottom-line company from the beginning, BetterWorld actively promotes people and planet alongside profits, as advocates for social justice and sustainability. One of the ways we optimize our customer experience is by taking many different services and melding them into one or two bills for the customer. More than 50% of our customers are on eBill and use our autopay options. We offer incentives for customers to use eBill/Autopay methods. For those more traditional customers who prefer traditional billing and payment, all mailed billing is on recycled paper and we take payment by checks as well.
One Call
Regardless of the question or issue, our customers know that they can call us anytime and get a real person on the phone who is an experienced, trained professional — we don't pass the buck, we solve the problem, one call does it all. Whether it is a BetterWorld service issue or not, we don't pass blame, we serve our customers humbly and help them solve their question or issue as quickly as possible. No other carrier in the industry today offers the same level of personalized service than BetterWorld Telecom — we guarantee it!
Online Customer Portal
Every Customer has access to their billing and payment options via a customized online portal at www.BetterWorldTelecom.com — customers can view their bill history, pay by credit or debit card, and change their billing options — all via the safe and secure BetterWorld Telecom website.
New Customer Referral Program — "BetterWorld Connections"
Announcing BetterWorld Connections — the referral program that pays big dividends! Just refer any business customer to BetterWorld Telecom and we'll give you a credit off your bill equal to 50% of their first full month's billing! It's that simple. Call us for more details at 866.567.2273
100% Guarantee
Our customers save on average 28% off the major providers and we backup our quality and service with a 100% guarantee, while donating 3% of top-line revenues to causes that benefit children, education and the environment.
"All products, services and pricing 100% guaranteed — No questions asked!"