We’re Proud that Our Customers Love Us!
Providing white-glove and specialized customer service is our number one priority. And as such, we’re over the moon, when we know we’re doing our job right and our customers are happy. Just check out what BetterWorld customers are saying about our products and services.
Want to join this growing community of amazing organizations with superior telecom communications packaged solely for their individual needs? Contact us to receive a free telecom assessment and experience the quality of personalized customer service that we provide our customers every day.
In Their Words…
It is a joy to have a single point of contact to resolve any issue that has arisen. The customer service has been excellent.”
I can’t say enough good things about BetterWorld Telecom. They’ve been very responsive to our needs, and customer service has been exceptional. They’re a pleasure to work with.”
I’m an IT consultant and have helped various nonprofits make the switch to VoIP phone systems. There are many reasons to use VoIP, including lower overall cost, eliminating the need to struggle with AT&T and extending analog lines from the MPOE to the suite, more features, and being able to get rid of aging, bulky, difficult to manage PBX phone systems and 66 block wiring. I’ve been very happy with the quality of service [voice quality, reliability, features], as well as the technical support offered by BetterWorld. When you include the discounted cost through Techsoup, it’s is an even more attractive option for nonprofits. BetterWorld Telecom is my go-to VoIP provider for my clients.”
As a leader of a small nonprofit, I am responsible for all aspects of the organization, including telecommunications. From the beginning of our process to implement a VOIP system, I could see BetterWorld and their staff have an important understanding of the special needs and conditions of nonprofits. Ali from BetterWorld walked me through a process that was unfamiliar and challenging to me, he was patient, kind and respectful. Our new VOIP system is up and running very well and we’ve gone from two phone lines being shared by 10 people to each staff person having their own direct dial phones and multiple lines available to them whenever needed. The system has enhanced the performance of the entire staff and reduced stress levels. Our availability to the community has expanded. I am very grateful to BetterWorld for their dedication and service to improve the work lives of their customers.”
BetterWorld made the transition seamless. We are pleased with the features and flexibility, but customer service has been the strongest advantage.”
Read More in this case study.
BetterWorld Telecom has made life much easier on our staff. Providing us with world class support and consolidating payments for our many voice/data providers. The VoIP solution they offer keeps us up running and conforms perfectly to our needs.”
Working with Betterworld Telecom has been a real game changer for RSSI. It has made managing our phone system easier and simpler with connectivity across our entire organization, including satellite offices. We have a seamless system now where any staff person can be reached from our main phone number and staff can reach each other with just their extensions. Using Betterworld also has significant cost savings over the old PBX system that we were trying to use. Together with their wireless partner, Sparrow, we have become more efficient AND saved money. I can’t thank them enough for coming along and helping us save money and be more professional, while understanding and supporting our mission at the same time. Betterworld really is an incredible and unique organization with excellent customer service.”
BetterWorld has definitely made a positive impact in the daily goings on at FEED, and we can’t thank you all enough for your assistance over the past year.”