Telecom Tips

8 Cures for Common Conference Call Problems

After weeks of planning for your important conference call, you’re ready. You have a stack of notes filled with talking points, and you’ve managed to coax your biggest customers into clearing their schedules for this exact moment. With an exciting jolt of adrenaline, you open the conference call. But something’s wrong. You can hear your…

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How Your Startup Can Save Money with BetterWorld Telecom

Money is always on the brain when it comes to businesses and nonprofits. As they say, money is what makes the world go ‘round. But what about startup companies? When it comes to businesses that are just getting off the ground, money can be tighter than ever. BetterWorld Telecom takes pride in providing telecom solutions…

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Tips for Improving Your Phone Skills

Phone interactions are such an important part of providing excellent customer service to your clients. But what do you do when your phone skills — or the phone skills of some of your employees — aren’t up to par? These tips can help anyone improve their phone skills so that you can provide high-quality customer…

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Tips for Getting the Most out of your Company’s Voicemail

When running a company or non-profit, it can be hard to prioritize your tasks. So it’s not surprising if your company’s voicemail may have been placed on the back burner. However, what may actually surprise you is that a great voicemail set-up can actually help your business thrive! Take a look at our tips for...

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Why Free Conference Calls Aren’t the Right Call

The phrase “You get what you pay for,” holds true when speaking about conference calls. Using services that offer you free conference calls may seem enticing for your business, but there is a cost to everything. So you must ask yourself, if not money, what is this costing me? Cutting corners has its place in…

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4 Reasons Your Small Business Can’t Go Wrong Using VoIP

There’s no “ifs,” “ands,” or “buts” about it – a reliable phone system is a necessity for anyone starting or running a business. Day-to-day communications are important and a good phone system is needed to keep the communication flow effective and efficient. Voice over Internet Protocol, or VoIP, offers phone technology using broadband Internet connections,…

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How to “Holiday” While Staying Connected

Sometimes being totally unconnected just isn’t an option when you’re on holiday. Business owner or not, if you fall into this category, we’re here to let you know it’s okay. We’re also here to let you know it is possible to “holiday” and stay connected in a way that doesn’t take over your vacation. If…

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3 Easy Ways to Practice Sustainability at Work

“Greening your work life not only improves the health of the environment – it can also protect the well-being of yourself and your coworkers.” – Center for Disease Control and Prevention Sustainability, green living, environmental benefits. Do we hear these words far too often that they’ve lost meaning in our day-to-day lives? If you find…

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Why You Should Say "Yes" to Employee Telecommuting

Telecommuting has gained incredible popularity in the United States over the past few years. In fact, the typical telecommuter is no longer a working mother with small children – but men, women, parents, people without children, young and old are now participating. Companies of all sizes are beginning to offer telecommuting options as a normal…

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Time Management Hacks that Can Save the Work Day

Time is of the essence, right? Nine times out of 10, we feel as though there isn’t enough of it in our work day. Tasks accumulate, time shrinks, and anxiety levels rise. Although we can’t physically “buy” more time like purchasing a bag of apples at the grocery store, we can learn tricks to manage…

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What to Look for in a Telecom Provider

Life is a never-ending scroll of choices. Should I phone my grandma after work today or go to the gym? On a business level, choices and decisions have a heftier weight because your work is most likely your livelihood. On a daily basis, business owners, managers, and directors make numerous decisions when selecting services to…

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Tips for Fostering a Sustainable Workplace

“What exemplifies a sustainable workplace?” We argue this is one of the most important questions every business owner should ask themselves, no matter what life stage their business is, because the question inherently defines a company’s culture. Sustainability in the workplace has a multitude of layers, focusing on both environmental practices and personal well-being of…

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